Fine Print

Refunds:
Refunds or exchanges will NOT be allowed once a screening starts. It is strongly recommended that you arrive at least 30 minutes in advance, especially on weekend and gala evenings. You must be in your seat before the screening begins, as seats will NOT be held once the screening starts.

Arrive 20 Minutes Prior to Each Film Screening:
After you have purchased your pass or tickets on-line, you will receive an e-mail confirmation. Please bring this e-mail along with your ID to pick-up your order at the 2013 San Diego Latino Film Festival Concierge Desk / Will Call Station at UltraStar Mission Valley Cinemas at Hazard Center 7510 Hazard Center Road (off Highway 163 and Friars Road) beginning March 10th at 4 PM. During the festival the Will Call Station will be open from 4 – 10 PM and on weekends from 12 noon – 10 PM.

Pass Holders:
An allotment of seats is reserved at every screening for pass holders. Pass holders will be allowed preferred entrance into theatres up to 20 minutes prior to show time or until the pass holder allotment has been reached. Early arrival at all screenings is recommended. Passes do NOT guarantee seating and pass holders may not always be able to attend the film program of their first choice.